CRNA: Your Name Change Virtual Meeting Invitation

{{FormatDate CurrentDate}}
Registration #{{RegistrationNumber}}

Hello {{RegistrantFirstName}}, 

You are receiving this email because your name change through our third party, Trulioo, has had two unsuccessful attempts. To continue your application, you will need to meet virtually with one of our Customer Service Experts to complete the identity validation manually.  

To book a virtual meeting with a Customer Service Expert, please click the following link and book a time at your convenience:  

Virtual Identity Validation Meeting Booking  

This meeting will be hosted on Microsoft Teams, you must attend yourself (no representatives), and you must have your camera on during the call to confirm your identity. Please ensure you have your government-issued ID ready, as you will be asked to show it to the Customer Service Expert during the meeting. For a list of approved government-issued IDs, please click here.  

This meeting must be completed before we are able to continue with changing your name on file with the CRNA.  

If you require more assistance, please contact us by email at registration@nurses.ab.ca or by phone at 1.800.252.9392. Ensure you include your CRNA registration number with all email correspondence. 

Thank you,   

Customer Service Team
W 1.800.252.9392
E registration@nurses.ab.ca 
College of Registered Nurses of Alberta
nurses.ab.ca